Romano’s Macaroni Grill – Romano’s Macaroni Grill: Business website: https://www.macaronigrill.com/locations/location?id=1767

My food was ok, wife’s was not… but that was not the big problem. Came in, they are understaffed and fairly empty and ask us to wait at bar for a page when they are ready. So we went to bar, ordered two drinks and waited. About 10 min later the bartender tells us she can’t make those two drinks, so we pick a third type of drink and she says she is not sure she can make it because the blender likely wasn’t working. She came back and said it was not working and did we want a different drink, and I chose standard well drink to make it easy and my wife said she would stick with water. She asked if we wanted food and since we had not gotten seated yet we said sure. We never got paged, but there were a bunch of servers hovering looking for drink orders too. They started arguing, and one of the servers demonstrated that the blender was in fact working. We received our food and getting done eating when she said she had not forgotten our drinks and we told her we didn’t want them anymore as we were done with the meal. As we got up to leave I noticed my wife had not finished much of her food and asked her why, and she said it was not edible. So, to wrap it up… horrible service, employees getting angry with each other in front of the guests, and 50% of the food inedible. Not a good dining environment.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: Not sure
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure
3143 Daniels Rd, Winter Garden, FL 34787
1 star