Be Our Guest Restaurant – Be Our Guest Restaurant:
Business website: Be Our Guest Restaurant

Wonderful dining experience after we made it past the front of house. When checking in we were told we were checked in and we should wait in the room on the right. We waited for a half an hour and then checked to see where we were on the list and were told it would be another 20 minutes. 30 minutes later we checked in again and we’re told that we were never checked in correctly. At some point at least two of our contacts failed to even complete their tasks and get us checked in and resulted in us wasting over an hour and a half waiting in the lobby. Nobody even acknowledged what they had done other than to say something went wrong… no ownership of even words of appreciation for our waiting. Once we were seated we had a five star experience with the server. We divulged to the server what we had been through and he got a manager. The manager was profusely apologetic. The food was fantastic. The service from back end staff was stellar.
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Recommended dishes
Steak and Potato, The Grey Stuff, Onion Soup
Bay Lake, FL 32836
3 stars